Troubleshooting "Bad Image" errors in the IPRO Premium Viewer

The most common cause for the “Bad Image” error message is that IPRO does not see the correct path to the image location.
If the images have been copied to a local or network drive then verify that the direct access path is pointing to the correct volume and path where the images reside.

• Go into the IPRO Tech Utility
• Select View
• Select View\Update Boundaries.
• Enter the Image Key that is displaying the Bad Image message.
• Click Find Image.
• Verify that the Volume and Location are correct.
• If not, then Click Cancel/Exit
• Click the Import menu option
• Select Direct Access Volume Path
• Enter the correct volume name and path. Make sure that the volume name is included in the path.

If the images are on CD-ROM, verify that the CD directory structure matches the *.LFP file directory structure and that the CD’s Volume Label is the same as the Volume Name in the *.LFP file.